AI Chatbot for Small Business | Zenna
AI Chatbot • Small Business

AI Chatbot for Small Business. Book more. Work less.

Zenna replies in seconds, captures leads, and books appointments on your calendar. English, Spanish, and 90+ languages. Done for you. 14-day free trial — full setup included. Cancel anytime.

See location pages · Plans and pricing

Lead lift (example)
+47%
Typical reports vary by traffic and offer
Response time
under 3 sec
Instant 24/7
Setup window
1 to 2 days
DFY install

Responding to a lead within 5 minutes can make you up to 21× more likely to qualify that lead. (MIT / InsideSales Lead Response Study)

Ask Zenna AI — Small Business

You run the business. You should not chase every message.

Every campaign and SEO push gets someone to click. If no one replies fast, that effort disappears.

Your team is busy. Messages stack up. No one can answer every lead every time.

You are not losing to competitors. You are losing to speed. If you do not reply first, someone else will.

Time for help that works as hard as you do

Meet the Chat-to-Customer AI System™. Zenna’s branded system that greets every visitor, routes conversations, books appointments, and follows up—so you reply first without hiring more staff. English, Spanish, and more.

No missed leads. No burnout. No wasted spend.

By continuing you agree to be contacted about setup and onboarding.

What the numbers show

Real results from local businesses using the Chat-to-Customer AI System™. Results vary by traffic, offer, and follow-up; these are not guarantees.

More lead starts

Visitors chat first, then book. Many clients report 25–60% more lead starts after installing chat; individual outcomes vary and are not guaranteed.

Faster replies

Median first reply is under 3 seconds for automated responses. Faster replies tend to keep more conversations alive.

Better show rates

Calendar sync and reminders help reduce no shows and lost time — results depend on confirmation flows and offer clarity.

*Performance examples are illustrative. Zenna does not guarantee specific earnings, revenue, or lead counts.

HOW OWNERS USE THEIR AI CHATBOT TO BOOK MORE CLIENTS. DAY OR NIGHT

Real entrepreneurs. Real outcomes. Zenna helps turn website visits into booked calls, even after hours.

“It is like having a 24/7 AI Chatbot on my homepage. It books leads while I sleep.”

★★★★★

Zenna made it simple. No tech skills, just results.

💬
Pablo Gil
Wellness Center – Business Owner

Testimonials reflect individual experiences. Results vary.

Small business results

Do chat assistants work for small business

Yes. When the bot is trained for your services and pricing, it turns traffic into booked appointments. Here is what Zenna covers daily.

AI sales rep

Answers pricing questions and moves visitors to book now instead of leaving.

AI appointment setter

Offers open times, captures contact info, confirms bookings, and reduces no shows with reminders.

AI marketer

Promotes monthly specials and rebooks past clients with simple message campaigns.

Built for small business owners

The Chat-to-Customer AI System™ works across industries

If you rely on inbound leads and appointments, Zenna can be trained for your business. Here are the most common fits — but we configure for many more.

Personal Services & Wellness
💇

Salons & Barbershops

Book cuts, colors, and treatments instantly. Reduce no-shows with automated reminders and upsell packages in chat.

Med Spas & Aesthetics

Schedule consultations for Botox, fillers, lasers. Answer pricing questions and convert browsers to bookers.

💅

Nail Salons & Spas

Manage manicure and pedicure bookings, answer service questions, and remind clients about their next appointment.

💆

Massage & Wellness

Book massages, facials, body treatments. Capture leads for membership programs and gift certificates.

🏋️

Fitness & Training

Schedule personal training sessions, answer class questions, and convert trial inquiries into paying members.

🐕

Pet Services

Book grooming, training, daycare. Answer breed-specific questions and capture recurring service clients.

Home Services & Contractors
🔧

Plumbers & HVAC

Capture emergency and scheduled service requests. Qualify leads and route to available techs instantly.

Electricians

Book inspections, repairs, and installations. Answer common electrical questions and capture project details.

🏠

Remodeling & Contractors

Schedule estimates for kitchens, bathrooms, additions. Pre-qualify budget and timeline before site visits.

🪟

Window & Door Installers

Capture replacement inquiries, schedule measurements, and answer product comparison questions.

🧹

Cleaning Services

Book one-time or recurring cleanings. Capture square footage and special requests before quoting.

🌳

Landscaping & Lawn Care

Schedule consultations for design, maintenance, hardscaping. Capture property size and service needs.

Professional & Creative Services
📸

Photographers & Videographers

Book sessions for weddings, portraits, events. Answer package questions and capture event dates early.

🎨

Marketing & Design Agencies

Pre-qualify project scope and budget. Schedule discovery calls and route leads to right account manager.

💼

Business Consultants

Book strategy sessions. Answer service questions and capture pain points before first call.

📊

Bookkeeping & Accounting

Schedule consultations for tax prep, bookkeeping, payroll. Capture business size and software used.

🖥️

IT & Tech Support

Capture support tickets, schedule on-site visits, and answer common troubleshooting questions.

🎓

Tutoring & Education

Book lessons and consultations. Answer subject and pricing questions, capture student grade level.

Local Retail & Services
🍽️

Restaurants & Catering

Answer menu questions, take catering inquiries, and capture event details before quoting.

🎉

Event Venues & Planners

Capture event type, date, guest count. Schedule tours and answer availability questions instantly.

🏪

Boutiques & Local Retail

Answer product questions, check inventory, and capture custom order requests before closing.

🚗

Auto Detailing & Car Wash

Book detailing appointments, answer package questions, and capture vehicle type for accurate quotes.

🔑

Locksmiths

Capture emergency and scheduled service requests. Route calls based on location and urgency.

📦

Storage & Moving

Answer unit size questions, check availability, and schedule move-in consultations.

eCommerce & Online Business
🛍️

Small eCommerce Stores

Answer product questions, help with sizing, and reduce cart abandonment with instant support.

🎁

Custom & Handmade Goods

Capture custom order requests, answer personalization questions, and provide order status updates.

📱

SaaS & Software

Book demos, answer feature questions, and route technical support to right team member.

Don’t see your industry?

If your business takes appointments or depends on inbound leads, we can likely configure Zenna for you. Reach out and we’ll confirm fit in under 5 minutes.

Note: We do not configure chatbots for businesses with heavy compliance requirements (medical diagnosis, legal advice, financial planning) or businesses with catalogs exceeding 500+ SKUs without custom enterprise setup.

How it works

Train. Launch. Automate.

1

Train

Send services, pricing, and FAQs. We configure flows for your offers.

2

Launch

We install the chat widget and connect your calendar and CRM.

3

Automate

Zenna captures leads, books times, and triggers reminders automatically.

Browse the location pages or see the pricing plans.

Contact form vs real time chat

FeatureContact formAsk Zenna AI
First replyHours or daysSeconds
Lead captureManualAutomatic
BookingSeparate stepIn chat
Follow upInconsistentBuilt in
Language supportSingleEnglish, Spanish, more

Connects instantly with your tools

Simple, no risk pricing

No setup fees. Cancel anytime. Every plan includes done for you installation and a 14-day free trial (full setup included).

Starter

Perfect to try Zenna

$37/mo
  • Up to 500 conversations per month
  • Done for you setup included
  • English and Spanish enabled
  • 14-day free trial — full setup included

Growth

For growing traffic

$49/mo
  • Up to 2,000 conversations per month
  • Priority support
  • Custom branding and colors
  • Done for you install
  • 14-day free trial

Pro

For high volume sites

$97/mo
  • Up to 10,000 conversations per month
  • Dedicated success manager
  • Advanced CRM and API integrations
  • Priority support and custom workflows
  • 14-day free trial

All plans include done for you setup. No setup fee. Cancel anytime.

Questions owners ask before they start

We get these every week. If your question isn’t here, just ask us on WhatsApp.

How long until Zenna is live on my site?
Usually 1 to 2 business days after you send us your info. We handle the install, training, and testing. You just review and approve before it goes live.
Do I need to know anything technical?
No. We do the setup for you. If your site is on WordPress, Shopify, Wix, or Squarespace, we can usually install it in under an hour. Custom sites might need a code snippet. We walk you through it.
What if Zenna gives a wrong answer?
We train Zenna on your services, pricing, and FAQs during setup. You review everything before launch. If something needs fixing after, we adjust it. Most clients see accuracy improve week by week as Zenna learns.
Can I really cancel anytime?
Yes. Monthly plans cancel anytime with no penalty. You keep access through the end of your billing period. If you cancel during the 14-day trial, you pay nothing. Yearly plans are prorated if you cancel early.
Does it work in Spanish?
Yes. Zenna supports English, Spanish, and 90+ other languages. Visitors can type in their language and Zenna replies in the same language automatically.
What happens to my existing contact forms?
They stay. Zenna adds a chat bubble. It doesn’t replace your forms. Some clients keep both, others remove forms once chat is working. Your choice.
How do I know if someone books an appointment?
Zenna syncs with your calendar (Google, Outlook, or your booking system). You get a notification every time someone books. Leads also go to your CRM or email.
What if I get too many conversations?
That’s a good problem. You can upgrade plans anytime if you hit your monthly limit. Most businesses on Starter ($37/mo) stay under 500 conversations comfortably.
Can I see chat transcripts?
Yes. We send you weekly reports with all your conversation transcripts. You can review them, share with your team, or use them to improve your offers.
Is my data secure?
We use enterprise-grade encryption and follow data protection standards. Your customer info stays private. We never sell or share data with third parties.
Do you offer a guarantee?
We offer a 14-day free trial with full setup included. Test Zenna risk-free. If it’s not right for your business, cancel before the trial ends and pay nothing.
What if I need help after launch?
All plans include support. Starter gets email support (replies in 24 hours). Growth and Pro get priority support with faster response times. Pro clients also get a dedicated success manager.

What happens after you sign up

No surprises. Here’s the exact process from click to launch.

1

You fill out a quick form (3 minutes)

Tell us your business type, website URL, and what you want Zenna to do. That’s it. No long onboarding docs.

2

We schedule a 15-minute kickoff call

We ask about your services, pricing, and common questions. This helps us train Zenna to sound like your business. Most clients find this part easier than expected.

3

We build and test Zenna (1 to 2 days)

Our team installs the chat widget, trains the AI on your info, and runs test conversations. You don’t need to do anything during this phase.

4

You review and approve

We send you a test link. You chat with Zenna, see how it responds, and tell us if anything needs tweaking. Most clients approve on the first try.

5

Zenna goes live on your site

We flip the switch. Your chat bubble appears on your website. Visitors can start chatting immediately. You get notified when leads come in.

6

We monitor and optimize (ongoing)

Over the first few weeks, we watch how conversations go and make small improvements. You can also request changes anytime through support.

Most clients are live within 48 hours of their kickoff call.

Start Your 14-Day Free Trial

Trusted by small business owners across the U.S.

We help local businesses turn website traffic into booked appointments.

🔒
Enterprise Security
Bank-level encryption
GDPR Compliant
Data protection certified
99.9% Uptime
Always online
🇺🇸
U.S. Based Team
New Jersey headquarters

All claims are accurate as of November 2025. Performance varies by business.

Try Zenna completely risk-free

We give you 14 days to test everything. Setup included, no payment required upfront. If Zenna isn’t increasing your bookings or making your life easier, just cancel. No questions asked. No fees. No awkward calls.

No contracts
Month-to-month only
Cancel anytime
No commitment.
Keep your data
Export anytime

Start with zero risk. See if Zenna works for your business. Most clients know within the first week.

Bring Zenna to your business

Your website can greet visitors, answer questions, and book times in seconds.

Disclaimer: Ask Zenna AI is an online company based in New Jersey. We serve clients remotely across cities and states and do not maintain a physical office in every location shown. Performance claims on this page are examples and illustrative only. Results vary by business, traffic, offer, and other factors; Ask Zenna AI does not guarantee specific lead counts, revenue, or conversion rates. See our Terms and Privacy Policy for full details.