Terms & Legal Center
This page is the central hub for the legal terms that apply to AskZenna products and services, including digital templates, AI chatbot services, and website or landing page projects.
By using any AskZenna product, website, template, or service, you agree to the terms that apply to that specific product or service, as outlined in the sections below.
1. General Terms of Use
These are the overall terms that apply to your use of AskZenna.com and any related pages, funnels, or content we publish.
- Applies to all visitors and users of AskZenna.com.
- Covers basic use of the site, intellectual property, and acceptable use.
- Works together with the more specific terms listed below.
Status: General Terms are included in each specific terms page. Using any AskZenna product or service means you accept these terms.
2. Digital Templates – License & Terms
These terms apply to all digital website templates sold by AskZenna.
- Defines the license (single business / single project).
- Covers what you can and cannot do with the template.
- Explains demo content replacement requirements.
- Clarifies that digital downloads are non-refundable.
Full Terms:
/terms/templates
3. AI Chatbot Services – Terms & Conditions
These terms apply to AI chatbot subscriptions and automation services under the AskZenna brand.
- Usage rules, content responsibility, and data handling.
- AI outputs must be reviewed by you.
- Subscription billing, renewals, cancellations.
- No guaranteed business outcomes.
Full Terms:
/terms/ai-chatbot
4. Website & Landing Page Services – Terms
These terms apply when AskZenna builds or customizes any site, page, or funnel for you.
- Scope of work, revisions, and delivery expectations.
- What is and isn’t included (hosting, third-party tools).
- Payment terms and project changes.
- Your responsibilities for content and approvals.
Full Terms:
/terms/website-services
5. Refunds & Billing Policy
This section explains payments, refunds, and chargeback rules.
- Digital templates: all sales are final.
- Service refunds depend on the specific agreement.
- Chargeback rules and contesting fraudulent disputes.
Full Policy:
/terms/refund-policy
6. Privacy & Data
How AskZenna handles personal data, contact info, and analytics.
- What we collect and why.
- How data is used for support and billing.
- Information on cookies and tracking tools.
Full Policy:
/terms/privacy-policy
7. Which Terms Apply To You
In practice:
- If you buy a template, the Template Terms + General Terms + Refund Policy apply.
- If you use the AI chatbot, the AI Terms + General Terms + Privacy Policy apply.
- If you hire us for web builds, the Website Services Terms + General Terms apply.
If multiple services are used, multiple terms may apply. When terms overlap, the more specific terms control.
8. Governing Law
Unless stated otherwise, all AskZenna terms are governed by New Jersey law.
9. Questions or Legal Notices
If you need help understanding which terms apply to you:
AskZenna – Legal & Support
Email: askzennaai@gmail.com
Business Address: 5400 Park Avenue, West New York, NJ 07093
Where this page conflicts with specific terms, the specific terms control.