AI Website Chatbot Use Cases – What Can Zenna Actually Do?
Explore the top AI website chatbot use cases for businesses, med spas, local services, agencies, and more. Zenna adapts to your business in seconds — not weeks — and helps automate lead capture, answer FAQs, and convert website traffic automatically.
💬 Request a Custom Demo via WhatsApp🔁 Follow-Up Flows
When a visitor gives their name, email, or phone — Zenna auto-triggers follow-ups via SMS, WhatsApp, or CRM pipelines.
💬 Smart Pre-Sales Chat
Zenna understands buyer intent and answers questions like a pro — from pricing to “how does this work for X industry?”
🛠 GHL + Zapier Automation
Zenna connects with GoHighLevel, Zapier, and webhooks to push leads into forms, trigger workflows, tag contacts, and more.
🧠 Multilingual Lead Capture
Zenna speaks over 50+ languages — so she can qualify and convert your international traffic without extra setup.
🧖♀️ Med Spas in Miami
Zenna handles Spanish- and Portuguese-speaking visitors, books appointments 24/7, and triggers automation — even when your front desk is off.
See Example →📋 Onboarding & FAQs
Replace clunky onboarding flows and answer common questions live — Zenna handles it all instantly and accurately.
📣 Ad Traffic Recovery
Zenna intercepts ad traffic that would normally bounce — engaging visitors who click but don’t convert.
Want a Custom Use Case?
We can build a trained flow tailored to your business — just tell us what you need Zenna to do.
💬 Request a custom demo via WhatsApp and we’ll show you exactly how it would work on your website.
AI Website Chatbot Use Cases
Curious how businesses are using Zenna? This guide breaks down the top AI website chatbot use cases across industries. Whether you’re running a med spa, local service business, or eCommerce brand, Zenna helps you capture leads, qualify traffic, and increase sales — without needing a team online 24/7.
1. Med Spas
Med spas are some of the biggest winners when it comes to AI website chatbot use cases. Zenna handles appointment requests, answers common questions about Botox, fillers, or laser treatments, and even responds in Spanish for Miami-based visitors. It eliminates missed leads by working after hours and nudges visitors toward booking — automatically.
2. Local Service Providers
Whether you’re a plumber, locksmith, or cleaning company, Zenna helps you stop leaking leads. This AI chatbot use case is all about speed — answering “Do you service my zip code?” or “How much is it for X?” before the visitor bounces. It captures name, number, and urgency so your team can follow up instantly.
3. Real Estate & Property Managers
Realtors use Zenna to qualify leads before they ever pick up the phone. The bot asks questions like, “Are you pre-approved?” or “What’s your ideal move-in date?” and filters out time-wasters. One of the smartest AI website chatbot use cases is automating open house scheduling and follow-up reminders.
4. Marketing Agencies & Coaches
Instead of using a boring contact form, agencies embed Zenna to pre-qualify leads. Ask visitors their business size, budget range, or marketing goals — then pass those answers to your CRM. This is one of the best AI chatbot use cases for positioning your brand as premium and responsive.
5. Ecommerce & Online Stores
Online brands use Zenna to reduce cart abandonment and support overload. Answer “Where’s my order?” or “Do you ship to Canada?” automatically. This AI website chatbot use case boosts conversions by building trust and removing hesitation before checkout.
Want to see Zenna in action? Request a custom demo via WhatsApp and we’ll show you how it would work on your website.